Privacy Policy

1. Introduction

CarCareConnect.ca ("we," "us," "our," or "Company") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website and services.

2. Information We Collect

We collect information you provide directly to us, such as:

• Account registration information (email, password, name)
• Profile information (address, city, province, display name)
• Vehicle information (year, make, model, license plate, VIN, photos)
• Maintenance records and expense information
• Service usage data and preferences
• Communications and support requests

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain the Service
• To process transactions and send related information
• To send you technical notices and support messages
• To respond to your inquiries and provide customer service
• To monitor and analyze trends, usage, and activities for service improvement
• To personalize your experience on our Service
• To send you promotional communications, marketing materials, and targeted offers
• To comply with legal obligations

4. Sharing of Information with Third Parties

Marketing and Targeted Offers: We may share your personal information, including your email address, name, location, and vehicle information, with carefully selected third-party partners and service providers for the following purposes:

• To provide you with targeted offers, promotions, and recommendations for products and services that may be of interest to you
• To deliver personalized marketing communications
• To conduct marketing research and analytics
• To help us better understand your preferences and improve our services

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, including but not limited to:

• Hosting and cloud storage providers
• Payment processors
• Email service providers
• Analytics providers
• Vehicle valuation and data providers

These service providers are required to maintain the confidentiality of your information and use it only for the purposes specified.

5. Marketing Communications

By creating an account and using CarCareConnect.ca, you consent to receive marketing communications from us and our partners, including:

• Promotional emails about special offers, discounts, and new services
• Targeted advertisements based on your vehicle information and usage patterns
• Offers for automotive products, services, and maintenance solutions
• Updates about our Service and new features

You may opt out of promotional communications by clicking the "unsubscribe" link in any email or by contacting us directly.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Opt out of third-party data sharing for marketing purposes

9. PIPEDA Compliance

CarCareConnect.ca complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and similar privacy regulations. We are committed to protecting your privacy rights and handling your personal information responsibly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to the website. Your continued use of the Service constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: Anthony_r78@me.com

We will respond to your inquiry within 30 days.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about your California privacy rights.